Refund and Cancellation Policy

1. Refunds:

1.1 Product Refunds:
– We offer a 5 days money-back guarantee for all products purchased directly from Choate Technologies LLP. If you are not satisfied with your purchase, you may request a refund within this period. Terms and Conditions apply.
– To request a refund, please contact our customer support team at refunds@paas2.in. Refunds will be processed within 3 business days upon approval. Taxes and one time charges, as applicable, will be deducted.

1.2 Service Refunds:
– Refunds for services are subject to specific terms outlined in the service agreement or contract. Please refer to your service agreement for details regarding refund eligibility and procedures.
– For cancellations of ongoing services, refunds will be prorated based on the unused portion of the service after deducting taxes and one time service charges.

1.3 Digital Products:
– Due to the nature of digital products, refunds may be provided only under exceptional circumstances and at the discretion of Choate Technologies LLP. Please contact our customer support team to discuss any issues you may encounter with digital products.

2. Cancellations:

2.1 Product Cancellations:
– You may cancel your order for a full refund before it has been shipped. Once the order has been shipped, the standard refund process applies (as outlined in section 1).

2.2 Service Cancellations:
– To cancel a service, please notify us in writing or via email at least 30 days before the next billing cycle.
– Cancellations made after this period may incur fees or charges as outlined in the service agreement.

2.3 Subscription Cancellations:
– Subscriptions can be canceled at any time by contacting our customer support team or through your account settings on our website.
– Cancellations made after a billing cycle has begun will take effect from the next billing cycle.

3. Exceptions:
– Certain products or services may have specific refund or cancellation policies outlined separately. Please refer to the terms and conditions provided with those products or services.

4. Contact Us:
– If you have any questions or concerns about our refund and cancellation policy, please contact us at refunds@paas2.in. Our customer support team will be happy to assist you.

5. Changes to Policy:
– We reserve the right to modify or update this refund and cancellation policy at any time. Any changes will be effective immediately upon posting on our website.